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Duck Creek Functional Training — For Business Analysts & QAs
Learn the Duck Creek platform from the business side — policy, billing, and claims flows for BAs and QAs on Duck Creek implementations.
What you’ll learn
- Ground yourself in P&C insurance concepts used daily on Duck Creek projects
- Navigate Duck Creek Policy: quote, bind, issue, endorse, and renew
- Understand Billing: accounts, invoicing, payment plans, and delinquency
- Follow Claims from FNOL to settlement
- Translate requirements into Duck Creek-aware user stories and test scenarios
- Speak the platform vocabulary confidently in interviews and workshops
Course content
P&C Insurance Fundamentals 2 sessions
Policy lifecycle, premium, and coverage concepts90 min
Claims and billing concepts90 min
Duck Creek Suite Overview 1 session
Policy, Billing, Claims, Insights, and Duck Creek OnDemand90 min
Duck Creek Policy Functional 3 sessions
Quote, bind, and issuance flows90 min
Endorsements, cancellations, and renewals90 min
Product concepts: manuscripts and pages from a BA lens90 min
Duck Creek Billing Functional 2 sessions
Accounts, invoicing, and payment plans90 min
Delinquency, disbursements, and reconciliation90 min
Duck Creek Claims Functional 2 sessions
FNOL, claim setup, and assignments90 min
Reserves, payments, and settlement90 min
BA & QA on Duck Creek Projects 2 sessions
Requirements, user stories, and test design for Duck Creek90 min
Capstone scenario walkthrough and interview prep90 min
How the training works
Flows are demonstrated live in the application, with scenario-based assignments so you learn how carriers actually use each screen.
Best suited for BAs, QAs, and insurance professionals. No coding required. The Teams joining link is emailed after your registration is confirmed.
Questions about this course?
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